Telemedicine VIP Service
Through a call or video conference, insureds have a quick and easy access to a virtual medical consultation, without the need to leave the comfort of their homes.
Advantages of Telemedicine VIP
- Available for all the plans worldwide
- No deductible applies
- Available in multiple language
- Service available 24 hours a day, 7 days a week
- Reduced wait times
- Immediate diagnosis
- Virtual or phone consultation from the comfort of the insured’s home
- Prescriptions medications (in the US only)

Steps to Request the Telemedicine VIP Service
1.- Contact the VUMI medical team through any of the following methods:
– Through any of the following phone numbers or by email notify@vumigroup.com
Main Toll-Free Number : +1 855 276 VUMI (8864)
| Description | Phone |
|---|---|
| Main Telephone Number | +1 214 276 6376 |
| Fax Number | +1 425 974 7867 |
| Fax Toll-Free | +1 800 976 0972 |
| From Mexico | +52 (55) 41 70 3647 |
| From Guatemala | +502 2 278 7023 (local number) |
| From El Salvador | +503 2 113 0454 (local number) |
| From Chile | +56 229 381 950 (local number) |
| Description | Phone |
|---|---|
| From Costa Rica | +506 4 001 5364 (local number) |
| From Panama | +507 833 9569 (local number) |
| From Venezuela | +58 212 720 1734 +58 212 720 5127 (local number) |
| From Peru | +5117008749 +5117008751 (local number) |
| From Brazil | +55 11 3197 6670 +55 21 2018 1218(local number) |
| From Europe (Spain) | +34 91 761 0904 (local number) |
| From Uruguay | +0004054015 (local number) |
2.- The medical coordinator will take the information of the insured who will receive the medical consultation. VUMI® will Schedule the consultation with a provider.
3.- In about 15 minutes to 1 hour, a doctor will contact the insured directly.